Privacy Policy

We respect the right to privacy of our user and understand the importance of protecting the information collected about you. We will treat all your personal information as confidential, and utilize them through lawful and fair procedures. When you are using our service, we are required to ask you to input your personal information. As it is standard in many websites, we and our third party providers of advertisements and content may also collect the information regarding your IP address, location, browser type, the country and telephone area code where your device is located, the pages in our site that were viewed during visit, the advertisement you click, and any search terms that you entered through our search engine. In order to improve the quality of our service, this site is being monitored by us, and may capture information of your visit. We will not disclose or release your personal information to any companies outside for mailing or marketing purposes without your consent in advance. You should be aware that under the request of government agencies and/or in the investigation of suspected illegal activities, we are obligated to provide identifiable information about you.

Communication and Marketing

If you have made a purchase from our website, we may occasionally update you on our latest products, news and special offers via e-mail. You will also be given the opportunity to receive such communications when you become a member of Gogonesia. If you do not wish to continue receiving marketing from us, you should opt-out by visiting 'My Details' in 'My Account' on the website. You can access 'My Account' once you register and login. Or click on the "unsubscribe" link in any email communications, which we might send you. If you do not wish to continue receiving marketing from us, you can choose to unsubscribe by emailing us at Alternately, you can click on the “unsubscribe” link at the bottom of the email we send to you.


We may use cookies to keep track of your most recent shopping session, to personalize your experience, and to enable you to retrieve your shopping basket in your next visit. If you do not accept Cookies, some elements of this site may become unavailable to you.

Protecting Your Security

We may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This a preventive measurement we conduct to confirm your identity - a credit check is not performed and your credit rating is unaffected.

Transfers of Your Information

The information that we collect from you may be transferred to, and stored at, a destination outside Indonesia. Staff operating outside who work for Gogonesia or one of our suppliers may also process it. Such processing may, for example, be required in order to fulfill your order, process your payment details or provide support services. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorized access.

Third Party Sites

Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Contacting Us

Any correspondence to PT. Gogonesia Wisata Travelindo and Gogonesia should be forwarded to the following address: Wisma Barito Pacific Tower Jl. Letjen S. Parman Kav 62-63, Jakarta 11410, Indonesia or contact us via email at